“When we change how we speak, we change how we relate – and when people feel heard, seen, and valued, everything shifts.”
About Dayne
I entered the workplace able to connect easily on the surface — charismatic, thoughtful, and skilled at talking through conflict. But underneath, I was hyper-attuned to how people responded to me. Taking things personally and working hard to do everything “right,” I hadn’t yet discovered the emotional intelligence to see beyond my own perspective.
My communication was driven more by habit and self-protection than true connection.
My first lesson in the power of language came in middle school, when I fell in love with The Giver by Lois Lowry. Her focus on precision of language – on naming what we truly mean – imprinted on me. The idea of a world lived in greyscale, where color and emotion existed but remained unseen, planted a lasting curiosity about what dimensions of our own lives remain hidden simply because we don’t yet have the awareness to perceive them. Lowry’s ideas of how words shape worlds quietly began forming my life’s purpose.
That seed grew years later when my company sent wristbands that read “You got it.” It was meant to create a culture of yes, but for me it ignited a spark. I began to notice how a small shift in phrasing changed how someone felt, and how they felt changed everything that came after.
At first, connection was a means of survival in a commission-based role. The better I connected, the better I served, and the better chance to make a living. Over time, that understanding evolved.
What began as a search for practical tools became a personal transformation. I learned to interrupt habitual phrases, replace them with intentional language, and understand the psychology behind how words land.
Today, I help others build trust, calm tension, navigate difficult moments, and create meaningful connections in every area of life.
This is why I do this work.
If you’ve read this far, you’re already reaching for more color in how you communicate, and I’m honored to be part of your journey!
People don’t merely need efficiency or information; they need to feel heard, seen, and valued.
Precise, intentional communication is how we deliver that.
Dayne’s Bio
Dayne is a communication and leadership specialist who helps people become exceptional in how they connect, grow sales, and lead. Grounded in two decades’ experience in sales, education, and team development, she teaches precision communication and de-escalation strategies that align words with intention, build trust, and reduce mental load and emotional impact.
Passionate about helping people move beyond habitual interactions, Dayne empowers individuals and organizations to create authentic connection. As a coach and speaker, she equips audiences with practical tools and thought-shifting skills that transform everyday conversations into action, growth, and success.
She currently serves as the National Sales Director for Medieval Times Dinner & Tournament, supporting group sales teams across ten Castles, and as the Vice Chair of the SYTA Youth Foundation, where she helps connect youth with the resources required for travel experiences that will expand their knowledge of the world. Dayne is also working on two books: one revealing how to recognize and replace subtle language missteps that derail effectiveness, and another guiding workplaces and communities in mastering expert de-escalation practices that help people feel understood while preserving emotional and mental peace.
Beyond her work, Dayne treasures adventuring with her husband and young son.
